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Frequently Asked Questions
Find answers to common questions about bookings, rentals, payments, policies, and vehicle usage
Learn how to book a vehicle, modify reservations, and manage your rental schedule.
Understand the requirements needed to rent and drive our vehicles.
Find information about payment methods, security deposits, and rental charges.
Get details about vehicle availability, fuel policies, and rental conditions.
Understand our cancellation policy and refund process.
Support and assistance available during your rental period.
Review important rules, usage limits, and rental guidelines
Contact us to open our branches globally.
General
Simply browse our available vehicles, select your preferred rental dates and pickup location, upload the required documents, and complete the booking process. Once your verification is approved, your booking will be confirmed
You will need a valid driving license and a government-issued photo ID. Additional documents may be requested during the verification process.
Yes. Booking modifications and cancellations can be made subject to vehicle availability and our cancellation policy.
We accept major credit cards, debit cards, UPI, net banking, and other approved online payment methods.
Yes. A refundable security deposit may be required depending on the vehicle category and rental duration.
Yes. Rental extensions can be requested before your scheduled return time and are subject to vehicle availability.
Fuel charges are generally not included in the rental cost. Vehicles should be returned according to the fuel policy communicated during booking.
Yes. All vehicles are covered by applicable insurance policies as per the rental agreement and company terms.
Contact our support team immediately. We will assist you with roadside support and guide you through the necessary steps to resolve the issue.
You can reach our support team by phone, email, or through the Contact Us page on our website.
Only the person registered during the booking process is permitted to drive the vehicle unless additional drivers have been approved in advance.
Mileage limits may vary depending on the rental plan selected. Any applicable limits and additional charges will be clearly communicated during booking.
Interstate travel may be permitted depending on the rental agreement and vehicle category. Please contact our support team before planning out-of-state travel.